Lead times
Lead times depend on brand, stock and product type. Project equipment and special components are often ordered on confirmation.
Logistics and returns
SHIPPING & RETURNS
How we handle equipment delivery, lead times and returns or transport damage.
Packing and transport
Sensitive marine equipment is packed with extra protection, while larger items are organised through trusted logistics partners.
Returns
Returns are possible for unused and undamaged items depending on product type and prior agreement. Special orders may be non-returnable.
Transport damage
If a shipment arrives damaged, send photos of the packaging and the product as soon as possible so we can open a claim.
SUPPORT
- FAQ Quick answers for common delivery, ordering and basic installation questions.
- Warranty Use the warranty page when the case needs manufacturer review or serial-number-based support.
- Technical Support For diagnostics, troubleshooting and compatibility checks, contact technical support directly.